Appointments

Non-urgent advice: COVID-19

DURING THIS PRESENT PANDEMIC THERE WILL BE NO PRE BOOKABLE APPOINTMENTS

ALL REQUESTS TO SEE A DOCTOR WILL BE TRIAGED AND A DOCTOR WILL TELEPHONE YOU TO DISCUSS MATTERS IN THE FIRST INSTANCE.

DO NOT JUST TURN UP AT THE HEALTH CENTRE YOU MUST TELEPHONE THE PRACTICE FIRST
FOR UP TO DATE INFORMATION GO TO NHSINFORM WEBSITE



Booking an Appointment

The doctors can normally be seen between 8.30am and 6.00 pm though times do vary slightly from day to day. Details can be obtained from the receptionist.

We run extended hours clinics on both a Tuesday and Friday. Tuesday until 8.00pm and from 7.00 am on a Friday.

The standard appointment time is 10 minutes.

Requests for appointments should be made between 8.00am and 6.00pm. Forward booking of appointments can be made up to 2 weeks in advance with new appointments released every Wednesday from 12 noon.

The duty doctor can be contacted by telephone for emergencies between 8.00am and 6.00pm

Appointments will be released 2 weeks in advance only in order to reduce the number of unkept appointments.

Health Centre Number: (01501) 740297, Choose either option: 1 Emergencies and house-calls or 2 Routine appointment.

Emergency Calls – Telephone Option 1

In an emergency the receptionist will take your call if no doctor is available. She will then pass the call to the Duty Doctor as quickly as possible.


Home Visits

If you feel you need a home visit please telephone before 10.30am. The receptionist will ask you for details of your symptoms in order that the doctor may assess your call so that visits can be organised according to their urgency.

 Some home visits may be carried out by Paramedics

Health Centre Number: (01501) 740297 and choose option 1


Test Results

Please telephone between 10.00am and 4.00pm. Most results take about one week before they are available.

Please be aware that due to patient confidentiality and the Data Protection Act results will only be given to the named person, unless in the case of a child under the age of 16 years. 

Health Centre Number: (01501) 740297 and choose option 3